Effective Date: April 2023
1. Information We Collect
When you visit the Site, we may collect the following types of information:
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you submit a contact form or subscribe to our newsletters.
1.2 Analytics Information:
The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
2.1 Provide Services:
We may use your personal information to respond to your inquiries, provide you with information or services that you request, and communicate with you about your account or transactions with us.
We may use the analytics information collected through Plausible analytics to understand how our Site is used, improve its performance, and enhance the user experience.
2.3 Marketing and Communication:
If you have subscribed to our newsletters or provided your consent, we may use your personal information to send you promotional materials, updates, and other communications about our products, services, and events. You have the right to opt-out of receiving such communications at any time.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
3.1 Service Providers:
We may share your information with trusted third-party service providers who assist us in operating the Site, conducting business, or providing services to you. These service providers may have access to your personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
3.2 Legal Compliance:
We may disclose your information as required by law, regulation, or legal process, or to respond to lawful requests, such as subpoenas, court orders, or government inquiries.
3.3 Business Transfers:
4. Your Rights and Choices
You have certain rights and choices regarding the collection, use, and disclosure of your personal information:
4.1 Access and Update:
You have the right to access, correct, or update your personal information that we hold. You can do this by contacting us using the contact information provided in the "Contact Us" section below.
You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communications or by contacting us using the contact information below.
4.3 Do Not Track:
The Site does not respond to "Do Not Track" signals from your browser.
5. Data Retention and Security
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Links to Other Websites
7. Children's Privacy
The Site is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe that a child under 16 may have provided us with personal information, please contact us using the contact information below.
9. Contact Us
Phone: 07984 138277